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Class ActsService and Inequality in Luxury Hotels$
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Rachel Sherman

Print publication date: 2007

Print ISBN-13: 9780520247819

Published to California Scholarship Online: March 2012

DOI: 10.1525/california/9780520247819.001.0001

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Class, Culture, And The Service Theater

(p.257) Conclusion
Class Acts

Rachel Sherman

University of California Press

This concluding chapter considers the following questions. How can the dynamics of production-consumption in the luxury hotel aid in the better understanding of the legitimacy of class inequality in the service economy? How can the investigations into the link between service work and class can be further examined? And what are the possibilities for social critique and change? Among the topics that are revisited and re-examined in this final chapter are: service work and class entitlements; commodity fetishism and interactive normalization; and social reproduction.

Keywords:   production-consumption, luxury hotel, class inequality, service economy, service work, class, class entitlements, social reproduction

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