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So How's the Family?And Other Essays$
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Arlie Russell Hochschild

Print publication date: 2013

Print ISBN-13: 9780520272279

Published to California Scholarship Online: September 2016

DOI: 10.1525/california/9780520272279.001.0001

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PRINTED FROM CALIFORNIA SCHOLARSHIP ONLINE (www.california.universitypressscholarship.com). (c) Copyright University of California Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in CALSO for personal use.date: 22 September 2019

Empathy Maps

Empathy Maps

Chapter:
(p.32) Three Empathy Maps
Source:
So How's the Family?
Author(s):

Arlie Russell Hochschild

Publisher:
University of California Press
DOI:10.1525/california/9780520272279.003.0004

We are all the surveyors, drafters, and followers of “empathy maps”—which show us whom and whom not to empathize with. Just as political maps can be drawn and redrawn, so too can empathy maps—depending on the interplay of gender, race, class, and nationality.

Keywords:   empathy map, ways of expanding empathy, standing in another’s shoes, gender gap in empathy

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