The Problem and Our Take on It
The authors’ present their general outlook on the usability of social-science knowledge. They acknowledge and summarize a number of social-engineering, medical, and rational approaches, but they find all of them overly simple and limited in applicability to real problems. They identify business, professional, academic, government, and public audiences for the book. The intent of this work is contrasted with encyclopedias, handbooks, and dictionaries. The authors place themselves in a middle, contingent position with respect to formulaic solutions of the problem of usability on the one hand and radical skepticism on the other.
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