Maintaining Relationships with Informants
Maintaining Relationships with Informants
The actual activities, strategies, and processes of how law enforcement officials work with and manage confidential informants is explicated in this chapter. Here the processes of working within (and around) bureaucratic requirements for establishing and maintaining a relationship with an informant is examined. So too are the many ways that relationships between individual officers and informants are structured and maintained, the costs, benefits, and dangers (personal and professional) of creating a “too close” relationship are outlined and the ways in which such relationships are authentic or manipulative presented. Management of the relationship with an informant, while keeping them motivated, honest and reliable are underscored through reports of relationships, both successful and not.
Keywords: Bureaucracy, registered informant, paperwork, relationship work, emotions, trust, feelings, expectations, communication
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